WhatsApp defends ‘optional’ AI tool that cannot be turned off

WhatsApp says its new AI feature embedded in the messaging service is “entirely optional” – despite the fact it cannot be removed from the app.
The Meta AI logo is an ever-present blue circle with pink and green splashes in the bottom right of your Chats screen.
Interacting with it opens a chatbot designed to answer your questions, but it has drawn attention and frustration from users who cannot remove it from the app.
It follows Microsoft’s Recall feature, which was an always-on tool – before the firm faced a backlash and decided to allow people to disable it.
“We think giving people these options is a good thing and we’re always listening to feedback from our users,” WhatsApp told the BBC.

Source: BBC | Language: English