M&S stops online orders and issues refunds after cyber attack
Marks & Spencer (M&S) says it has stopped taking online orders as the company struggles to recover from a cyber attack.
Customers began reporting problems last weekend, and on Tuesday the retailer confirmed it was facing a “cyber incident”.
Now, M&S has entirely paused orders on its website and apps – including for food deliveries and clothes – and says it will refund orders placed by customers on Friday.
The firm’s shares fell by 5% following the announcement.
“We are truly sorry for this inconvenience,” the retailer wrote in a post on X.
Source: BBC | Language: English